Can I change my plan later?
expand_more
Yes, at any time — on the “Plan & Usage” page of your workspace. Payment is by card, and you can cancel there too.
Is there a limit on messages?
expand_more
No, on every plan. WhatsApp bills the sending to your own Meta account and the AI runs on your own key, so we do not count messages. Plans differ by the number of workspaces, people and space for chat history; the owner gets an email at 80%, 95% and 100% of that space, and files customers send always arrive.
Are Instagram and Messenger in every plan?
expand_more
Yes. Every plan connects WhatsApp, Instagram, Messenger, Telegram, email and the website chat — as many accounts as you need — and has every feature. A bigger plan gives more workspaces, more people and more space, nothing else.
What is a workspace?
expand_more
A separate business with its own channels, team, scenarios and history — a second brand, or a client if you are an agency. One plan covers all your workspaces up to its number, and each of them gets the plan's people and space.
What happens when the space for files runs out?
expand_more
Files customers send keep arriving, and you get 30 days to free some space or add more — we remind you a week, 3 days and 1 day before. If nothing changes, we remove only the oldest chat files, 5% of the space, so everything keeps working. Message texts are never removed.
Is there a free plan?
expand_more
There is a free trial, not a free plan. A new workspace starts with it and no card is needed; when the trial ends, you choose a paid plan to keep working.
Do you offer custom enterprise solutions?
expand_more
Yes. We agree a package with you: your own limits, a separate server if you need one, support terms in the contract, and one person you talk to.
How does billing work for yearly plans?
expand_more
You pay by card once a year, and a year costs less than twelve monthly payments. The renewal can be cancelled at any time.